VONAGE amzn-rvdv3999csat1

Articles and Reviews

22 May 2008 Phone service is poor, customer service is untruthful Unfortunately what you are told by customer service and what the 100 pages of terms of service tell you are different, and if you arent careful, it'll cost you an extra $100.

The whole time I had this service I experienced:

- Dropped calls
- Feedback on the line
- Clicks and taps on the line
- Repeated outages

I am really disappointed in the service, but it was cheap to use until I cancelled and the customer service rep told me it would be almost $100 to cancel.... –John M. Molendykfrom Amazon.com
26 Jan 2008 A criminal company-Avoid! Look at the number of 1 ratings and beware. This is a truly criminal company with mean-spirited approaches to sucking away your money. I had the same experience where they started billing me for service weeks before their equipment even arrived! This is criminal! Their customer service is the rudest bunch of human beings on this planet. Vonage also does not explain how you have to contact your previous phone company and explain the situation of phone transferring. This was the worst learn... –Tankeryfrom Amazon.com
16 Oct 2007 Be warned! We switched to Vonage to save money and it was the worst quality, customer service ever. All our calls would be dropped after 5 minutes and the second time I called to have it "fixed" they managed to do something that cause us to not be able to receive incoming calls for over 2 weeks. No refunds were offered and I am having to PAY THEM to cancel my service! Read the Better Business Bureau reports. If these reviews don't convince you that will. Just sorry I didn't check into the service more. –M. Hooverfrom Amazon.com

read more reviews at Amazon.com 

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